Michelle Qualls, MBA, CPC
Practice Manager

Michelle Qualls has been the practice manager at Billings Dermatology & Aesthetics since July of 2008. She graduated from MSU-Billings with a degree in Business Finance and earned a Masters in Business Administration degree from the University of Montana. Michelle worked in the healthcare field in strategic planning and practice management for 10 years before joining the office. Michelle is married with two daughters, and in her spare time enjoys fixing things and spending time with family and friends.

Nikki Filz, CPCD
Billing Office and Lab Supervisor

Nikki is the longest serving employee on our staff, joining our office in 2004. Nikki has filled many roles in the office, to include Medical Assistant, Lab Tech and Biller. Nikki is a Certified Professional Coder in Dermatology (CPCD), with extensive knowledge in dermatology billing operations. Nikki is married with two sons, and in her free time enjoys traveling and spending quality time with family.

Reita Reiter
Medical Assistant, Certified Dermatology Tech

Reita is the longest serving Medical Assistant on our staff, joining the office in 2004. Reita’s extensive knowledge as a dermatology Medical Assistant and Certified Dermatology Tech (CDT) make her an invaluable member of our team. Reita also has a Bachelor’s of Science in Education from MSU-Billings. Reita lives for the weekends, where you’ll find her camping and blazing four-wheeler trails with her friends and family.

Brittany Birchell
Medical Assistant, Certified Dermatology Tech

Brittany first joined our office in 2007, and after brief leave, she rejoined the office in 2012. As one of our longest serving employees, Brittany’s experience as a dermatology Medical Assistant and a Certified Dermatology Tech (CDT) make her a valued asset to our team. In her free time, Brittany enjoys spending time with her husband and two sons, and also their two dogs Douglas and Walter.

Yvonne Bolton
Medical Assistant

Yvonne joined our office in 2011 as a receptionist, and has worked as a Medical Assistant since 2020. Yvonne has completed the Certified Dermatology Tech (CDT) program, and her experience and adaptability make her one of our greatest assets. Yvonne enjoys vacationing at the beach and collecting seashells, but most importantly enjoys spending time with her husband, two daughters and their families, and also being ‘Mawmaw’ to her beloved grandbabies.

Tawnie Riley
Billing Office

Tawnie joined our office in June of 2012. She graduated from MSU-Billings with a certificate of Applied Science in Medical Coding and Insurance Billing. She enjoys continuing to learn about the billing and coding process. She currently works from home and also is a stay at home mom. Tawnie is married with one daughter and loves spending time with family and friends.

Joyce Trusty
Billing Office

Joyce joined our office in 2019 and provides administrative support to our billing office and medical records operations. Joyce happens to be Nikki’s mom, but many in the office think of her as the ‘office mom’ for all of the support she provides to our office. Joyce has a strong background in federal office administration, and is our go-to for special projects and for locating any records we need help finding.

Cheyenne McCloud
Medical Assistant, Certified Dermatology Tech

Cheyenne joined our office in 2020 and has since become a Certified Dermatology Tech (CDT). Cheyenne keeps things interesting at the office with her comical stories and her sharp wit, but her happy place is at the end of a long dirt road with the people she loves.

Katie Leger
Reception

Katie has been with Billings Dermatology since October of 2020. Katie is a Billings native who has devoted her life to raising her four children with her husband. Katie has recently become a grandmother as well. Katie enjoys spending time with her family and two dogs Zeke and Jasper as well as living a healthy life style. Katie enjoys paddle boarding, hiking, running, biking, and working out.

Conrad Eckhardt, CPCD
Billing Office and Lab

Conrad joined our office in January of 2021, bringing his bright energy and a head as bald as the tires on his car. Conrad received his Bachelor’s Degree in Business Administration from MSU-Billings in 2018. He is also a Certified Professional Coder in Dermatology (CPCD).  In his spare time he enjoys painting, watching reality tv, and staying at home with his puppy and cats.

Kylie Downie
Reception

Kylie has been with Billings Dermatology since February 2021 but has worked in dermatology since 2018. Kylie grew up in Rigby, Idaho where she met her high school sweetheart and got married. After high school she moved to St. George, Utah and attended school at Taylor Andrews Academy where she got her master esthetics license. In her spare time, she likes to spend time with her husband and her toddler, go paddle boarding, snowboarding, and hang out with family and friends.

Kayla Wood
Certified Medical Assistant

Kayla joined our office in August of 2021 as a Charter College Medical Assistant extern.  Upon graduation from Charter College we hired her as our newest Medical Assistant.  Kayla has since completed the Certified Dermatology Tech (CDT) program, and brings with her enthusiasm and eagerness to learn more about the dermatology field and the ability to help our patients.  In her spare time she enjoys spending time outdoors hiking, camping, and spending time with her family.