For our established patients, some non-critical dermatology appointments can be scheduled through telehealth visits.  These might be prescription refill appointments, routine follow-ups, or appointments for acne, rashes or other skin conditions that can be managed medically.

How does it work?

You would need a computer or smartphone with internet access and a camera.  You would check in to our virtual waiting room at and your appointment would be just like a skype or facetime conversation, except on a website that is secure and HIPAA compliant.

How to check in (10 minutes prior to appointment):

Telehealth with Laine Elam PA-C:  Go to

Telehealth with Kynzie Oliver PA-C: Go to

How does the billing work?

During the COVID-19 crisis most insurance companies are temporarily allowing office visits to happen over televideo for visits that are medically necessary.  We document and bill for the visit just as we would an in-office visit.  Some insurance companies are waiving coinsurance and copays – check with your insurance company to be sure.  It is important that we have your current insurance information and mailing address – please let us know if these have changed.

What visits can’t happen over televideo?

Suspicious lesions, full body exams, or anything that might require a destruction, biopsy, or other surgical procedure.

Please call 406-294-9515 to schedule your appointment.