For our established patients, some non-critical dermatology appointments can be scheduled through telehealth visits.  These might be prescription refill appointments, routine follow-ups, or appointments for acne, rashes or other skin conditions that can be managed medically.

How does it work?

You would need a computer or smartphone with internet access and a camera.  You would check in to our virtual waiting room at and your appointment would be just like a skype or facetime conversation, except on a website that is secure and HIPAA compliant.

How to check in (10 minutes prior to appointment):

Telehealth with Tanya Riddle, MD:  Go to

Telehealth with Laine Elam, PA-C:  Go to

Telehealth with Kynzie Oliver, PA-C:  Go to

Telehealth with Melanie Lehman, PA-C:  Go to

Once you are at the provider site you will be prompted to enter your name.  You will then be in the provider’s virtual ‘waiting room’.  Please perform the Pre-call test before your visit, which takes about 30 seconds.  You can find the Pre-call test button in the virtual waiting room, in the bottom left corner on a pc and beneath the provider name on a smart phone.  This test will walk you thru the steps to enable your camera and microphone, which are required for a telehealth visit.

How does the billing work?

During the COVID-19 crisis most insurance companies are temporarily allowing office visits to happen over televideo for visits that are medically necessary.  We document and bill for the visit just as we would an in-office visit.  Some insurance companies are waiving coinsurance and copays – check with your insurance company to be sure.  It is important that we have your current insurance information and mailing address – please let us know if these have changed.

What visits can’t happen over televideo?

Suspicious lesions, full body exams, or anything that might require a destruction, biopsy, or other surgical procedure.

Please call 406-294-9515 to schedule your appointment.