For our established patients, some follow-up dermatology appointments can be scheduled through telehealth visits. These might be prescription refill appointments, routine follow-ups, or appointments for acne, rashes or other skin conditions that can be managed medically.
How does it work?
You would need a computer or smartphone with internet access and a camera. You would check in to our virtual waiting room at www.doxy.me and your appointment would be just like a skype or facetime conversation, except on a website that is secure and HIPAA compliant.
How to check in (15 minutes prior to appointment):
Telehealth with Tanya Riddle, MD: Go to www.doxy.me/billingsderm
Telehealth with Laine Elam, PA-C: Go to www.doxy.me/billingsderm1
Telehealth with Kynzie Oliver, PA-C: Go to www.doxy.me/billingsderm2
Telehealth with Melanie Lehman, PA-C: Go to www.doxy.me/billingsderm3
Once you are at the provider site you will be prompted to enter your name. You will then be in the provider’s virtual ‘waiting room’.
Tips for a successful telehealth visit:
- Connect to the online site 15 minutes prior to your visit.
- Perform the pre-call test before your visit, which takes about 30 seconds. You can find the Pre-call test button in the virtual waiting room. This test will walk you thru the steps to enable your camera and microphone, which are required for a telehealth visit.
- Find a quiet place and reduce any distractions. Turn off alarms and sounds on other devices.
- Choose a well-lit spot so your healthcare provider can see your face.
- Make sure the camera is steady your camera is at eye level.
- Keep paper and pen nearby to take notes during your telehealth appointment
- Stay focused – avoid driving, eating or other distractions during your appointment.
- Please be patient while waiting for your visit. Just like a regular in-person office visit, providers sometimes run behind schedule.
How does the billing work?
We document and bill for the visit just as we would an in-office visit. Some insurance companies require coinsurance and copays – check with your insurance company to be sure. It is important that we have your current insurance information and mailing address – please let us know if these have changed.
What visits can’t happen over televideo?
Suspicious lesions, full body exams, or anything that might require a destruction, biopsy, or other surgical procedure.
Please call 406-294-9515 to schedule your appointment.